"Our dealer is considering Higher Gear group and Autobase for our sales and service CRM program. Can you provide some insight to the pros and cons of each of these two CRM providers?".

These 2 CRM's are frequently compared to each other. Both are server based and many dealers like the idea of having their CRM and customer information "in house" rather to the web based CRM programs.

It's been awhile since I've used Autobase and it's been over a year since I booted Higher Gear out of my current dealer. Therefore it's not really fair for me to compare the 2 since I'm sure both have made changes and hopefully improvements since I have last used them.

I know there are a lot of readers using either Higher Gear or Autobase CRM and if you are one of those readers. Why not share some of your personal pros and cons for each CRM provider?

Share your pros and cons...